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Dispatch & Shipping

Dispatch

Once you have placed your order, dispatch can vary between 2-4 weeks for most items, this could be longer at busier times.

Please note: Dispatch can change from week to week and will depend on how many orders are in front of yours. Please also note: On occasions the website maybe taken off line, while we catch up on orders.

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If you are buying an item as a gift, please order in plenty of time to avoid disappointment. Please write a note in the comments section, when you check out, the date you need your item by.

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If you are unsure that your item will get to you in time, you can email me to find out when it is likely to be dispatched based on our orders at the time of you placing an order.

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UK orders: Once your item has been dispatched, it should take no longer than 1-3 days to arrive. If your item has not arrived within 5 working days, please contact us for guidance.

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Overseas orders: Once your item has been dispatched, items can vary between 5 -12 days to arrive in your country. How long it takes to be released from customs also varies in each country.

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PLEASE NOTE: Custom charges and US tariffs are paid by the customer once  package arrives at your local customs depot.

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Shipping UK

All items are posted either by tracked 24, tracked 48 or special delivery.

Shipping rest of world

Once your item has been dispatched (please see dispatch times above) Shipping to EU takes between 5-7 days. US 6-10 days. Rest of world, can vary from 7 days to 14 days, sometimes  longer if item is held in customs, Israel up to 30 days.

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PLEASE NOTE: Custom charges and USA tariffs are paid by the customer once your package arrives at your customs depot. Please check before buying if you are unsure.

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***P.O boxes** If you have put a P.O box for your address, please make sure there is someone available to sign for your package.

 

Item has not arrived 

UK orders: In the event your item does not arrive, please contact us within 7 working days of dispatch.

 

Overseas Orders: 14 working days

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